![\"Send](\"https://docs.sendtomany.com/assets/images/custom-products-for-unmatched-imports-1-072a13b809ec1c5a078fcb9bc44e20f5.png\")
You can now drop in a custom product to resolve a match right on Step 2, even when an imported reference doesn't line up with anything in your catalog. No more deleting rows or forcing a workaround when a spreadsheet lists something you don't sell as a standard product.
\nWhen a product name, SKU, or ID from your uploaded file doesn't match a catalog product, the Step 2 match card now lets you assign a custom (non-catalog) product to that line item. Open the match card's menu and choose \"Use custom product.\" The app defaults the custom item's name and quantity to the values from your uploaded file, so the row is already filled in. From there you can adjust the name, price, quantity, weight, taxability, and any line item properties. You can also switch a row that's already mapped to a catalog product over to a custom product whenever that's the better fit.
\n
This is handy for one-off items, made-to-order pieces, or anything on a client's list that isn't a permanent SKU. You keep the row, set a custom product, and move on. The match card also shows the original query from your import file with its exact casing, so it's easy to see what came in.
\nTo get started, upload your file as usual and head to Step 2. On any product match card, open the menu and choose \"Use custom product.\" See product columns and custom products and adding a custom product during upload for the full details.
\nExcel dates are handled automatically. If your import XLSX has date columns, you no longer need to reformat them first. We now detect Excel date serial numbers on import and convert them to Shopify's default date format (YYYY-MM-DD), with no manual cleanup required. If you need dates in another format, you can still format those columns as text before uploading. See preparing your spreadsheet for the details.
\nFaster assigning during busy periods. The \"Unassigned\" filter tab on the manage sends table now excludes Storefront Sends, so it surfaces only the unassigned Sends your team actually needs to pick up. That makes it much simpler to work through assignments when volume is high.
", "url": "https://docs.sendtomany.com/changelog/custom-products-for-unmatched-imports/", "title": "Use a custom product to resolve any unmatched import", "summary": "You can now drop in a custom product to resolve a match right on Step 2, even when an imported reference doesn't line up with anything in your catalog. No more deleting rows or forcing a workaround when a spreadsheet lists something you don't sell as a standard product.", "date_modified": "2026-07-10T00:00:00.000Z", "author": { "name": "Send To Many", "url": "https://sendtomany.com" }, "tags": [ "v3.51" ] }, { "id": "https://docs.sendtomany.com/changelog/inquiry-form-address-configurations-translations/", "content_html": "The corporate gifting inquiry form just got its biggest update yet. It loads instantly, speaks your customers' language, and can now capture a complete customer address from the very first touch.
\nWhen an inquiry is submitted, Send To Many creates the customer in your Shopify store if they don't already exist, matched by email address. You can now add a dedicated address field to your form, and it populates that new customer's default address automatically. If the submitter is already a customer, the address is set as the billing address on the Send created from the inquiry instead. It's a great way to collect a billing address for new inquiries and ensures you have accurate info on file right from the start of the process.
\n![\"Edit](\"https://docs.sendtomany.com/assets/images/inquiry-form-updates-1-eab8c21a925942069fbbe1350d423ef2.png\")
The field includes address autocomplete, so your customers get suggestions as they type: fewer typos, less friction, cleaner data when you convert the inquiry into a Send.
\n![\"Shopify](\"https://docs.sendtomany.com/assets/images/inquiry-form-updates-2-0fa0c42234e8886be095f14d21d1eff6.png\")
You can now create multiple inquiry form configurations, each with its own fields, text, and settings. Set up a corporate gifting form on one page and a B2B inquiry form on another, then pick the configuration for each placement right in the theme editor.
\n![\"Selecting](\"https://docs.sendtomany.com/assets/images/inquiry-form-updates-3-6dc5198ef9048fd522ee1ef92ab0510f.png\")
Inquiry form text and labels now support translations, matching the translation support already available in the multi-recipient checkout and customer account extensions. Configure each language's text in the form settings.
\n![\"Send](\"https://docs.sendtomany.com/assets/images/inquiry-form-updates-4-28f27287b0507d04adb06729219fe3bc.png\")
A few more improvements round out the release: the form now renders instantly with no network request required, every field's placeholder text is editable, and the recipient file upload field is optional, so customers without a spreadsheet ready can still submit their inquiry.
\nThe customer address field and multiple form configurations are available on Pro and Enterprise plans. Existing forms keep working as-is: no action required. See Configure Inquiry Form Fields, Logic & Notifications to get started.
", "url": "https://docs.sendtomany.com/changelog/inquiry-form-address-configurations-translations/", "title": "Inquiry form updates: customer addresses, multiple configurations, and translations", "summary": "The corporate gifting inquiry form just got its biggest update yet. It loads instantly, speaks your customers' language, and can now capture a complete customer address from the very first touch.", "date_modified": "2026-07-05T00:00:00.000Z", "author": { "name": "Send To Many", "url": "https://sendtomany.com" }, "tags": [ "v3.50" ] }, { "id": "https://docs.sendtomany.com/changelog/checkout-updates-digital-products-staff-order-entry/", "content_html": "Since the new multi-recipient checkout launched in May, we've shipped a steady stream of improvements. Here are the highlights for merchants running gifting and bulk orders.
\nMulti-recipient checkout now supports digital products and gift cards alongside physical items. Shoppers can send a gift card to one recipient and a physical product to another in the same order, and digital items skip shipping rate calculation automatically. This opens up mixed sends where some recipients get something shipped and others get delivered by email.
\nYour team can now place multi-recipient orders on behalf of customers directly from the storefront. Staff mode lets an authorized account search for a customer, pull in their saved addresses to auto-fill recipient cards, build the order, and hand it off for invoicing. It's full-service gifting without asking the customer to do the data entry themselves.
\n![\"Send](\"https://docs.sendtomany.com/assets/images/staff-order-entry-cart-staff-mode-94f4f118798596f1bda6baeda2b5f867.png\")
Staff order entry runs as its own checkout configuration, so you can give your team a dedicated entry page separate from your customer-facing checkout. See Staff Order Entry for Multi-Recipient Orders for setup.
\nA new cart page mode lets shoppers choose between a single recipient and multiple recipients right from the cart, with a toggle at the top. Stores that sell both single gifts and bulk sends no longer need separate paths: one cart handles both. You can enable it and point it at your theme's native cart selectors in settings.
\n![\"Shopify](\"https://docs.sendtomany.com/assets/images/cart-page-mode-toggle-6fd1002b7fbe81e40edcdb92c2a95036.png\")
See How Shoppers Find Multi-Recipient Checkout for details.
\nPer-recipient shipping rate filters give you finer control over which rates appear for each recipient based on their location and products. A new \"applies when\" option lets a filter take effect only when a matching rate is available, so you can layer rules without accidentally hiding every option. See shipping and delivery options.
\nA few other updates worth knowing about: you can now set a maximum number of recipients per order in checkout settings, add-on product cards support a variant select dropdown so shoppers can pick a variant for recommended add-ons, and manual Sends let you bulk apply custom shipping rates across recipients on Step 4. We also prefill gift messages from the cart onto the first recipient and validate image uploads against Shopify's size limits before checkout.
", "url": "https://docs.sendtomany.com/changelog/checkout-updates-digital-products-staff-order-entry/", "title": "Checkout updates: digital products, staff order entry, and more", "summary": "Since the new multi-recipient checkout launched in May, we've shipped a steady stream of improvements. Here are the highlights for merchants running gifting and bulk orders.", "date_modified": "2026-06-24T00:00:00.000Z", "author": { "name": "Send To Many", "url": "https://sendtomany.com" }, "tags": [ "v3.49" ] }, { "id": "https://docs.sendtomany.com/changelog/new-multi-recipient-checkout/", "content_html": "Multi-recipient checkout has been completely rebuilt. It's now the default for all new installs and available to every existing store.
\nThe entire checkout experience is rendered in Liquid as a Shopify theme app block. Most of the UI loads instantly with the page rather than waiting for JavaScript to initialize. While shoppers add recipients, rate calculations and validation happen in the background so the experience stays responsive. Adding a recipient, duplicating a card, or updating a gift message feels immediate.
\nShoppers can now choose different products, variants, and quantities for each recipient directly from the checkout. Products are pulled from the cart, and each recipient card has its own product picker. When the cart has a single item at quantity one, it auto-adds to every recipient. When there are multiple items, the shopper picks what each person gets.
\nThis was the most-requested checkout feature, and it changes what's possible: gift boxes where each person gets a different flavor, mixed product sends where some recipients get the premium tier and others get the standard. How checkout works
\nCustom fields like engraving text, logo uploads, and color selections can now be configured per product and collected per recipient during checkout. You define the fields in your checkout settings, scope them to specific products, and shoppers fill them in on each recipient card. Values are stored as line item properties or metafields on the generated orders.
\nDate fields, dropdowns, text inputs, file uploads, and checkboxes are all supported. Product customization
\nThree discount code modes give you control over how codes work in checkout: disabled, applied per recipient, or applied to the entire order at Shopify checkout. Volume discounts let you set automatic tiered pricing based on recipient count or order value, with customizable upsell messages that update in real time as shoppers add recipients.
\nA stacking setting controls whether volume discounts combine with discount codes, and throttling prevents discount code abuse. Discounts
\nPro plan merchants can create multiple checkout configurations, each with its own recipient fields, gift message settings, order processing rules, discounts, and shipping options. Assign a configuration to a specific checkout page in the theme editor, and the checkout adapts. This lets you run different checkout experiences for different product lines or customer segments from a single store. Multiple configurations
\nThe checkout is mobile-optimized with a single-column layout, sticky order summary bar, collapsible recipient cards, and touch-friendly product picker. Product titles link back to product pages, and a \"Keep shopping\" link lets shoppers add more items mid-checkout.
\nOver 100 CSS custom properties in the theme editor give you control over colors, typography, spacing, borders, shadows, and component-specific styles without touching code. Buttons use three configurable variants (primary, secondary, tertiary) so the checkout matches your store's look. CSS customization
\nShipping rates are calculated per recipient based on location and products. Zapiet and Bird integrations let you mix local delivery with standard shipping across recipients in the same checkout. Date pickers support per-recipient or order-wide scheduling with configurable availability rules, blackout dates, and flexible display and storage formats. Core settings
\nIf you were on the legacy multi-recipient checkout, the new version is available now. New installs get it by default. The legacy version remains available for stores that haven't migrated yet, and all existing legacy checkout URLs continue to work.
\nFor setup instructions, see the checkout setup tutorial. For reference documentation on all settings, start with How checkout works.
", "url": "https://docs.sendtomany.com/changelog/new-multi-recipient-checkout/", "title": "The new multi-recipient checkout is here", "summary": "Multi-recipient checkout has been completely rebuilt. It's now the default for all new installs and available to every existing store.", "date_modified": "2026-05-26T00:00:00.000Z", "author": { "name": "Send To Many", "url": "https://sendtomany.com" }, "tags": [ "v3.41" ] }, { "id": "https://docs.sendtomany.com/changelog/sends-trigger-flows-inventory-alerts/", "content_html": "Send To Many now connects directly with Shopify Flow and gives you real-time inventory visibility across open Sends. And Send Types are now \"Send Presets\".
\nYou can now automate workflows using three native Flow triggers: Send Created, Send Completed, and Aggregate Draft Order Completed. These show up in Flow's trigger picker under Send To Many. Use them to notify your team when a new Send comes in, tag customers after all orders generate, or sync payment data to an external system the moment an invoice is paid.
\nEach trigger passes relevant Send and customer data into your Flow so you can build conditions and actions without any custom code. You can also trigger Flows on individual recipient orders using Flow's standard Order created trigger filtered by your configured order tags.
\nFor the full list of fields each trigger passes, setup steps, and example workflows, see Shopify Flow integration.
\nDuring busy gifting periods, it can be hard to keep track of the inventory required to fulfill orders across your in-progress sends: Sends that are still being prepared or Sends where an invoice has already been sent, before orders actually generate. Now, Step 2 product cards warn you when available stock might not cover what you're adding.
\nClick the alert to see exactly which open Sends are using that product and how many units each has committed. This feature is available on Pro plans and above. Learn more in Inventory Alerts.
", "url": "https://docs.sendtomany.com/changelog/sends-trigger-flows-inventory-alerts/", "title": "Sends trigger Flows + Inventory Alerts", "summary": "Send To Many now connects directly with Shopify Flow and gives you real-time inventory visibility across open Sends. And Send Types are now \"Send Presets\".", "date_modified": "2026-03-30T00:00:00.000Z", "author": { "name": "Send To Many", "url": "https://sendtomany.com" }, "tags": [ "v3.34" ] }, { "id": "https://docs.sendtomany.com/changelog/customer-account-pages-for-multi-recipient-orders/", "content_html": "Send To Many now leverages Shopify's customer account pages to improve your customer's post-purchase experience for bulk orders. Gift givers and corporate purchasing contacts who place multi-recipient orders through your storefront can now see their full send history and order details directly from their Shopify customer account. No more hunting through email confirmations or contacting your support team to track down what they ordered.
\nThis is the first release of several new features to give your customers more visibility and more control over the gifting experience in your store, for both self-service and full-service gifting orders.
\nThe new Sends page is a customer account extension that shows logged-in customers a list of their previous multi-recipient orders, with send details and links to the individual orders that were generated. It lives natively inside the Shopify customer account UI, the same place customers already go to manage orders, addresses, and payment methods.
\n![\"Sends](\"https://docs.sendtomany.com/assets/images/customer-account-pages-1-191e0bf17934d22314affb05a7d82aee.png\")
To enable it, go to the Shopify theme editor, navigate to your customer account pages, and add the Send To Many \"Customer Account Sends\" block. Once it's live, it will automatically show sends associated with the customer's account email. See Customer Account Sends Page for full setup instructions.
\nAlongside the Sends page, a new order detail block surfaces Send To Many context on individual order pages in the customer account. When a customer views one of the orders that was part of a multi-recipient send, they'll see a link back to the parent Send so they have full context for where that order came from. Add this block from the customer account order detail page in the theme editor. See Order Send Banner for details.
\n![\"Banner](\"https://docs.sendtomany.com/assets/images/customer-account-pages-2-23e6bf8378cfed6061c34742cd719991.png\")
![\"Banner](\"https://docs.sendtomany.com/assets/images/customer-account-pages-3-1b4930cb36784d65f192a77f252e98db.png\")
These blocks are enabled automatically when you add the \"Sends\" page to your theme.
\nAll of the customer-facing copy for the page and order blocks can be managed in Settings → Text and translations. If you've set up translations for your multi-recipient checkout, those translations now extend to the customer account extensions as well. You can configure the text — section headers, labels, status strings — for each language your store supports.
", "url": "https://docs.sendtomany.com/changelog/customer-account-pages-for-multi-recipient-orders/", "title": "Customer account pages for multi-recipient orders", "summary": "Send To Many now leverages Shopify's customer account pages to improve your customer's post-purchase experience for bulk orders. Gift givers and corporate purchasing contacts who place multi-recipient orders through your storefront can now see their full send history and order details directly from their Shopify customer account. No more hunting through email confirmations or contacting your support team to track down what they ordered.", "date_modified": "2026-03-20T00:00:00.000Z", "author": { "name": "Send To Many", "url": "https://sendtomany.com" }, "tags": [ "v3.33" ] }, { "id": "https://docs.sendtomany.com/changelog/product-images-on-invoices-a-gift-message-date-widget-for-single-orders/", "content_html": "This release adds two new capabilities — one for the invoicing and payment part of your workflow, one for your storefront — plus a small but useful improvement to how send details are saved during the upload process.
\nSend To Many now includes product images in the draft orders it generates — both in the aggregate invoice that gets sent to your customer for payment, and in the checkout-based invoice flow. Instead of a plain list of line items, the invoice shows the product thumbnail alongside each item, making it much easier for a purchasing contact to recognize what they ordered at a glance.
\n![\"Product](\"https://docs.sendtomany.com/assets/images/product-images-on-invoices-1-71001685913da1a22d81d2df20cc4d3e.png\")
This feature uses checkout app blocks and so it's available only to Shopify Plus merchants. Enabling it requires minor updates to your invoice and order notification emails. Once active, product images appear automatically on any new invoices and order emails. See Product Images on Invoices for setup instructions.
\nSend To Many has always been the app for multi-recipient orders, but the gift message and shipping date tools merchants use in that context are genuinely useful for single-recipient orders too. This release introduces a new storefront widget — a lightweight app embed you can add to your cart page — that surfaces a gift message field and a shipping date selector for regular, single-item cart checkouts.
\n![\"Single](\"https://docs.sendtomany.com/assets/images/product-images-on-invoices-2-6c06eda18a6225eaf4bd37d6c01c3ec4.png\")
This is aimed at stores that want to consolidate their gift-related checkout fields into one place, and that already trust Send To Many's date configuration and shipping rules. The widget works with the same shipping date rules and blackout date settings you've already configured for multi-recipient orders, so you don't need to manage separate configurations.
\nA few important things to know:
\nFor full setup and configuration details, see Single-Order Gift Message and Shipping Date Widget.
\nA small but practical improvement: Send To Many now saves your send details and assignments as soon as they're entered on step 1 of the upload and inquiry workflows — even if you close the browser or navigate away before advancing to step 2. Previously, if you filled in the send name, customer, send type, and other details but didn't proceed, you'd lose that work.
\nThis is especially useful for longer-running workflows where a merchant starts setting up a send, gets interrupted, and comes back to it. The setup will be there when they return.
", "url": "https://docs.sendtomany.com/changelog/product-images-on-invoices-a-gift-message-date-widget-for-single-orders/", "title": "Product images on invoices, a gift message + date widget for single orders", "summary": "This release adds two new capabilities — one for the invoicing and payment part of your workflow, one for your storefront — plus a small but useful improvement to how send details are saved during the upload process.", "date_modified": "2026-03-08T00:00:00.000Z", "author": { "name": "Send To Many", "url": "https://sendtomany.com" }, "tags": [ "v3.31" ] }, { "id": "https://docs.sendtomany.com/changelog/multi-recipient-checkout-translations-shipping-date-improvements/", "content_html": "This release focuses on making Send To Many's multi-recipient checkout easier to localize and more consistent for international shoppers--so the \"choose gifts\" and \"add recipients & personalize\" experience can match the language of the rest of your storefront.
\n![\"screenshot](\"https://docs.sendtomany.com/assets/images/multi-recipient-checkout-translations-shipping-date-improvements-1-701d8a23eab365136c8b8d3b3d86294c.png\")
Multi-recipient checkout now supports multiple languages for:
\nThis makes it possible to translate the checkout UX (for example, French strings like \"Étape 1. Choisissez vos cadeaux\" and \"Étape 2. Ajouter des destinataires et personnaliser\") so shoppers aren't bounced between languages mid-flow.
\nA new Text and translations settings page lets you add and edit translations into additional languages. And in the Checkout settings > Recipient Fields, you can edit the text for the standard and custom recipient fields set up for your checkout. See Configuring Checkout: Recipient Fields for details on field configuration.
\n![\"screenshot](\"https://docs.sendtomany.com/assets/images/multi-recipient-checkout-translations-shipping-date-improvements-2-48d7aef0d448f167015c39a0ece7d8e0.png\")
Checkout shipping settings now support adding the selected shipping date to an order metafield and/or an order tag, so operations teams can filter, route, or automate workflows based on the chosen ship date.
\nCheckout shipping settings now support:
\nThis helps keep customer-facing dates and backend dates consistent (especially important for stores selling internationally or using localized formats). For full shipping date configuration, see Shipping and Delivery Options.
", "url": "https://docs.sendtomany.com/changelog/multi-recipient-checkout-translations-shipping-date-improvements/", "title": "Multi-recipient checkout translations + shipping date improvements", "summary": "This release focuses on making Send To Many's multi-recipient checkout easier to localize and more consistent for international shoppers--so the \"choose gifts\" and \"add recipients & personalize\" experience can match the language of the rest of your storefront.", "date_modified": "2026-03-01T00:00:00.000Z", "author": { "name": "Send To Many", "url": "https://sendtomany.com" }, "tags": [ "v3.30" ] }, { "id": "https://docs.sendtomany.com/changelog/metafields-in-bulk-order-uploads/", "content_html": "This release focuses on reducing downstream order cleanup by validating recipient inputs earlier, expanding metafields support across checkout and integrations, and making manual imports easier to map into the exact fields your team (and your downstream systems) expect.
\nThese improvements help catch common recipient issues earlier--before orders are created and handed off to fulfillment. By validating contact fields, optionally blocking PO Boxes, and guiding shoppers on custom text inputs, teams spend less time cleaning up orders and more time shipping gifts correctly the first time. For full recipient field configuration, see Configuring Checkout: Recipient Fields.
\nWhat's improved
\n![\"screenshot](\"https://docs.sendtomany.com/assets/images/metafields-in-bulk-order-uploads-2-ade736a5efbfe434d0283f88f193cf67.png\")
![\"screenshot](\"https://docs.sendtomany.com/assets/images/metafields-in-bulk-order-uploads-3-c97b0ae42ab940daff526398c3642928.png\")
![\"screenshot](\"https://docs.sendtomany.com/assets/images/metafields-in-bulk-order-uploads-4-2d60e2d13ae96304089292b3a22a02a8.png\")
*Disallow PO Box addresses -- applies a text filter to block addresses containing 'PO Box' and similar phrases.\n*
\n![\"screenshot](\"https://docs.sendtomany.com/assets/images/metafields-in-bulk-order-uploads-5-8c239db7a01f5b590d2500ea4367a7cd.png\")
Set the max allowed characters for a text field and whether to show the character count to shoppers.
\nYou can now map data from both spreadsheet uploads and multi-recipient checkout directly to Shopify order metafields. In uploads, assign any imported column to an order metafield definition. In checkout, map custom recipient fields and shipping dates to metafields of the same type. This gives fulfillment tools and automations clean, structured data on every recipient order.
\nFor setup details, examples, and supported metafield types, see Order Metafields: Map Upload and Checkout Data to Shopify Metafields.
\nWhen mapping an import column to an \"additional details\" field, you can now set the stored key to a different value than the column header. This is helpful when your ops team or integrations expect a specific naming convention that doesn't match the incoming spreadsheet.
", "url": "https://docs.sendtomany.com/changelog/metafields-in-bulk-order-uploads/", "title": "Support for metafields in multi-recipient orders and uploads, plus improved recipient fields", "summary": "Checkout data quality + metafields + better import mapping", "date_modified": "2026-02-16T00:00:00.000Z", "author": { "name": "Send To Many", "url": "https://sendtomany.com" }, "tags": [ "v3.29" ] }, { "id": "https://docs.sendtomany.com/changelog/shipping-delivery-rates-dates-bulk-orders/", "content_html": "These updates make it easier to support real-world gifting and local delivery workflows where each recipient may need a different delivery date, and where delivery apps determine what rates and schedules should be available. The result is fewer workarounds (like splitting sends into multiple checkouts), more accurate options shown to shoppers, and fewer \"why isn't this delivery option available?\" issues for support teams.
\nWhat's improvedReorganized shipping/delivery settings to make it clearer how options behave when you're setting up Send To Many for storefront multi-recipient checkout and manual imports.
\n![\"screenshot](\"https://docs.sendtomany.com/assets/images/shipping-delivery-rates-dates-bulk-orders-1-c77dcb4b83d3bc73330613493252e9ed.png\")
Added the ability for merchants to use their own custom shipping apps to populate available dates and available rates inside Send To Many.
\n![\"screenshot](\"https://docs.sendtomany.com/assets/images/shipping-delivery-rates-dates-bulk-orders-2-0777415c7d0de33ff9d1e2420493ffdf.png\")
Updated shipping settings for checkout so it's easier to configure how shipping/delivery behaves in multi-recipient checkout based on the rate source you selected above.
\n![\"screenshot](\"https://docs.sendtomany.com/assets/images/shipping-delivery-rates-dates-bulk-orders-3-3fd2171981d88906ea0f469d03dd4061.png\")
For integration-specific setup, see Custom Shipping API, Zapiet Integration, and Bird Integration. For checkout shipping configuration, see Shipping and Delivery Options.
", "url": "https://docs.sendtomany.com/changelog/shipping-delivery-rates-dates-bulk-orders/", "title": "Take full control over delivery dates & shipping/delivery integrations for all multi-recipient orders", "summary": "These updates make it easier to support real-world gifting and local delivery workflows where each recipient may need a different delivery date, and where delivery apps determine what rates and schedules should be available. The result is fewer workarounds (like splitting sends into multiple checkouts), more accurate options shown to shoppers, and fewer \"why isn't this delivery option available?\" issues for support teams.", "date_modified": "2026-02-12T00:00:00.000Z", "author": { "name": "Send To Many", "url": "https://sendtomany.com" }, "tags": [ "v3.28" ] }, { "id": "https://docs.sendtomany.com/changelog/improved-send-summary-page/", "content_html": "This release improves the Send Summary page to make the information more complete and enable additional steps to be taken.
\nThis release also includes a few checkout-related UI updates that improve clarity and configuration.
\nFor more on aggregate orders and invoicing, see Managing Aggregate Orders and Invoicing and Payment. For details on discount support in checkout, see Discounts and Multi-Recipient Checkout.
", "url": "https://docs.sendtomany.com/changelog/improved-send-summary-page/", "title": "Richer info and actions from the Send Summary page", "summary": "This release improves the Send Summary page to make the information more complete and enable additional steps to be taken.", "date_modified": "2026-01-30T00:00:00.000Z", "author": { "name": "Send To Many", "url": "https://sendtomany.com" }, "tags": [ "v3.26" ] }, { "id": "https://docs.sendtomany.com/changelog/support-for-gift-card-and-digital-products-in-manual-uploads/", "content_html": "You can now import a recipient / order file without shipping addresses if those recipients are receiving gift cards or digital products. You can include these non-physical products in your upload file, using a product column with the appropriate SKU or product name. Or you can select the products on Step 2 of the upload.
\nA recipient name and email address will be required to generate the gift cards. We suggest using Send Type settings similar to these to ensure the gift card with it's code is emailed to the recipient:
\n![\"screenshot](\"https://docs.sendtomany.com/assets/images/support-for-gift-card-and-digital-products-in-manual-uploads-1-ba2279e4631927efaddf74b3e9b05b3d.png\")
For details on configuring send presets for different order scenarios, see Send Presets and Settings. For a walkthrough of the upload workflow, see Creating a Corporate Gifting Order.
", "url": "https://docs.sendtomany.com/changelog/support-for-gift-card-and-digital-products-in-manual-uploads/", "title": "Support for gift card and digital products in Manual Uploads", "summary": "You can now import a recipient / order file without shipping addresses if those recipients are receiving gift cards or digital products. You can include these non-physical products in your upload file, using a product column with the appropriate SKU or product name. Or you can select the products on Step 2 of the upload.", "date_modified": "2026-01-23T00:00:00.000Z", "author": { "name": "Send To Many", "url": "https://sendtomany.com" }, "tags": [ "v3.24" ] }, { "id": "https://docs.sendtomany.com/changelog/analytics-for-multi-recipient-orders/", "content_html": "Send To Many now includes a dedicated Analytics area so you can understand performance across all send types, quantify the value you're getting from the app, and export clean reporting for operations and finance, all in one place.
\n![\"Send](\"https://docs.sendtomany.com/assets/images/analytics-for-multi-recipient-orders-1-a0a5fa0454f20d9ce777bd25970f5466.png\")
Analytics gives you a single place to answer the questions that used to require exporting data and stitching it together manually:
\nFor a full walkthrough of every tab, metric, and export option, see the detailed analytics documentation.
", "url": "https://docs.sendtomany.com/changelog/analytics-for-multi-recipient-orders/", "title": "New Analytics pages — full visibility into sends, orders, and revenue", "summary": "Send To Many now includes a dedicated Analytics area so you can understand performance across all send types, quantify the value you're getting from the app, and export clean reporting for operations and finance, all in one place.", "date_modified": "2026-01-16T00:00:00.000Z", "author": { "name": "Send To Many", "url": "https://sendtomany.com" }, "tags": [ "v3.23" ] }, { "id": "https://docs.sendtomany.com/changelog/pricing-and-plan-updates/", "content_html": "We've updated Send To Many's pricing to better fit how merchants actually use the app: some teams send occasionally and want to pay only when they generate orders, while others need predictable monthly capacity with flexibility during peak seasons. The new plans introduce Pay As You Go, overage billing on monthly and annual plans, and annual optionsdesigned for teams that don't want to change tiers every time volume spikes.
\nExisting customers: If you're on an older plan, you can stay on it for now. If you hit your monthly limit or need to change plans, you'll move to one of the new monthly or annual plans.
\nOur entry plan is now designed for merchants who want to test Send To Many or use it occasionally without committing to a monthly subscription.
\nWhat's new
\nWhy it matters
\nPreviously, reaching your monthly order limit typically meant upgrading to the next tier. Now you can keep your plan and simply pay per additional order.
\nWhat's new
\nWhy it matters
\nTo prevent surprise charges, order creation doesn't automatically continue once you hit your limit.
\nWhat happens at your limit
\nAnnual plans are built for merchants with seasonal volume (especially Q4 gifting) who want more included orders and a lower effective cost--without constantly adjusting tiers.
\nWhat's new
\nWhy it matters
\nThis release includes three improvements aimed at making manual sends easier to manage and more reliable—especially for stores that offer local delivery and teams that need clearer control over who gets notified.
\nManual sends now support local delivery rates via Zapiet or Bird integrations. Similar to how local delivery works in multi-recipient checkout, you can choose Shipping or Local delivery per recipient (or apply the choice in batches). When available, you can also set delivery date and time per recipient.
\n![\"screenshot](\"https://docs.sendtomany.com/assets/images/local-delivery-dates-and-rates-support-in-manual-sends-1-e4f789bc6fefd4e73b070c01e1699287.png\")
For plans that include Users & Permissions, the Users page now includes notification settings, so you can choose which users receive general app notifications and alerts.
\nA couple notes on how Users & Permissions work:
\n![\"screenshot](\"https://docs.sendtomany.com/assets/images/local-delivery-dates-and-rates-support-in-manual-sends-2-48f27edbf71cac99b3b19ec6d978de98.png\")
Shopify validates the customer email when generating orders. To reduce last-minute failures, Send To Many now pre-validates the customer’s email address when:
\nWhen a shopper is logged in to a company account in a Shopify store, their company location will be used in the multi-recipient cart. They will receive pricing from any applicable catalogs. And when they checkout, they will have the option to select any payment terms set on their location.
\nIn manual uploads, we now require an email address on the customer or a contact email. We also show a warning in certain scenarios on Step 5 to prevent Shopify from adding an arbitrary email as the customer's account email.
\nIn multi-recipient checkout:
\nAdded initial support for Zapiet and Bird Chime apps in multi-recipient checkout so merchants can allow for shipping and/or local delivery options for each recipient.
\nThis initial support requires some back-end set-up, so message us in the app when you're ready to explore or get started.
", "url": "https://docs.sendtomany.com/changelog/support-for-local-delivery-apps/", "title": "Support for local delivery apps", "summary": "Added initial support for Zapiet and Bird Chime apps in multi-recipient checkout so merchants can allow for shipping and/or local delivery options for each recipient.", "date_modified": "2025-11-03T00:00:00.000Z", "author": { "name": "Send To Many", "url": "https://sendtomany.com" }, "tags": [ "v3.13 - v3.14" ] }, { "id": "https://docs.sendtomany.com/changelog/holiday-hardening/", "content_html": "Numerous fixes to prepare for holiday surge including improved error logging and activity data. Also:
\n