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Frequently Asked Questions

What Send To Many does, what a Send is, the three ways to create one, and what happens when orders are generated. Browse answers to the most common questions about the app.

What is Send To Many?​

Send To Many is a Shopify app that lets you create and manage multi-recipient orders. Instead of placing one order at a time, you can send products to dozens, hundreds, or thousands of recipients in a single workflow. Send To Many handles the addresses, shipping, tax, payment, and order generation so everything stays inside Shopify: real orders, real inventory, real fulfillment.

It's used for corporate gifting, employee appreciation, influencer seeding, event swag, holiday campaigns, and anywhere else a merchant needs to get products to a list of people.

What is a Send?​

A Send is the core object in Send To Many. It represents one multi-recipient order: the recipients, the products they'll receive, and all the settings that go with it. Think of it as a container that keeps everything about a bulk order in one place. You create a Send, configure it, and when you're ready, Send To Many generates individual Shopify orders for each recipient.

Every Send tracks its recipients, products, shipping, payment, generated orders, and results from a single screen.

What are the three ways to create a Send?​

Send To Many supports three workflows, each designed for a different scenario:

  • Upload: Your team uploads a spreadsheet of recipients, maps the columns, validates addresses, and generates orders. Payment is collected via a single aggregate invoice. This is the most common workflow for corporate gifting, employee programs, and any situation where the merchant manages the order on behalf of a customer.
  • Checkout: A shopper on your storefront adds products to their cart, enters multiple recipients (manually or by uploading a CSV), and pays through Shopify checkout. Send To Many handles order generation behind the scenes. This is the self-service option for customers placing their own multi-recipient orders.
  • Inquiry: A shopper submits a form on your storefront requesting a quote or more information about a bulk order. Your team reviews the inquiry and converts it into a Send using the upload workflow. This is great for capturing corporate gifting leads directly from your site.

Most merchants start with one workflow and add others as their gifting program grows.

What happens when a Send is processed?​

When you finalize a Send, Send To Many generates an individual Shopify order for each recipient. These recipient orders are what your team fulfills and ships. At the same time, a single aggregate (gifter) order is created that captures the total revenue: products, shipping, tax, and any discounts. Your customer pays one invoice, and your team fulfills individual orders.

All of this happens inside Shopify. Recipient orders show up in your Orders list, inventory is deducted, and fulfillment works exactly the way it does for any other Shopify order.

What kinds of orders can I use Send To Many for?​

Anything that involves sending products to more than one recipient. Common use cases include:

  • Corporate gifts: A company sends holiday gifts, client appreciation packages, or onboarding kits to a list of people.
  • Employee programs: Internal teams distribute swag, welcome packages, or milestone rewards.
  • Influencer seeding: A brand mails product samples to creators or press contacts, typically with no payment collected and no notification emails.
  • Event swag: Pre-event or post-event mailings to attendees or speakers.
  • Subscription or recurring sends: Merchants who send products on a regular cadence to a list that changes each cycle.

Send To Many handles Sends of any size, from a handful of recipients to thousands in a single upload.

Does Send To Many work with my Shopify plan?​

Yes. Send To Many works on every Shopify plan, from Starter through Enterprise (Shopify Plus). There are no Shopify plan restrictions. Your Send To Many subscription plan determines how many recipient orders you can generate per month and which features are available. See Send To Many pricing for details.

Can I send one Shopify order to multiple addresses?​

Shopify's standard checkout supports one shipping address per order. Send To Many adds multi-address support: one buyer pays once, and we generate an individual Shopify order for each recipient at their own address.

You can do this two ways. Through the upload workflow, your team uploads a spreadsheet of recipients and we create the orders in bulk. Through multi-recipient checkout, your shoppers enter multiple addresses directly on your storefront and pay through Shopify checkout. Either way, each recipient gets their own order with correct shipping and tax for their destination.

See How Do Multi-Recipient Orders Work on Shopify? for the full picture.

What is the best Shopify app for corporate gifting?​

Send To Many is a Shopify app built for corporate gifting and multi-recipient orders. It handles the full gifting workflow: upload a recipient spreadsheet, validate addresses, calculate per-recipient shipping and tax, generate an aggregate invoice for the gifter, and create individual Shopify orders for each recipient after payment.

Beyond uploads, Send To Many also offers a multi-recipient storefront checkout (for self-service gifting) and a corporate gifting inquiry form (to capture leads from your site). All three workflows keep everything inside Shopify: real orders, real inventory, native fulfillment.

Send To Many is Built for Shopify, has a 4.9-star rating, and works on all Shopify plans. See What is Corporate Gifting on Shopify? for how corporate gifting programs work with Send To Many.

Does Send To Many support multi-ship and multi-address checkout?​

Yes. Send To Many supports multi-ship (shipping one order to multiple addresses) through two workflows:

Multi-recipient checkout lets your shoppers add products to their cart and enter multiple recipients directly on your storefront. They can type addresses manually, use saved addresses, or upload a CSV. Each recipient can receive different products, a gift message, and a custom shipping date. The shopper pays once through Shopify checkout.

Spreadsheet upload lets your team import a recipient list with full address and product details. Shipping is calculated per recipient, and orders are generated in bulk.

Both workflows calculate shipping and tax separately for each destination. See How Multi-Recipient Checkout Works and the Quick Start Guide.

More FAQ Topics​

Looking for step-by-step fixes? See Troubleshooting.

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